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Bright Light (Shanghai) Tech CO.,LTD.

Bright Light Glass is the Shanghai based branch company of the Glass Group in the fields of architectural glass processor and provider since 1993. Rooted in China’s earliest flat glass family, BLG Glass aims to be the premier supplier of high performance glass by providing products with first quality and exceptional customer service experience. BLG Glass offers a wide combination of processed glass in tempered, laminated, insulated glass units and mirrors, as well as float glass in ultra clear, tinted, coated and patterned, to ensure energy efficiency for the building and meet maximum safety criteria, resistance, acoustic performance and style considerations.

BLG Glass has always been at the forefront of technological, advancements, implementing the latest of the technologies to improve the production process.This enables BLG Glass to offer the very best service, quality, and the most importantly, price. With more than 30 years’ development, the company already has a series of advanced equipment and a group of professional and experienced operators. Our products mainly include Tempered glass, Laminated glass, IGU, Silk printed glass, Acid etched glass, Painted glass, Ultra clear glass, Patterned glass, coated glass, All kinds of mirrors, etc. Products are widely used in architectural, decorative, furniture, kitchen, cabinets, bathroom etc.

Customer satisfaction is our eternal pursuit. We have a commitment and understanding with our customers to meet their standards. Each enquiry and order is treated with great importance and immediate response.

FAQS

1.What are your packing methods? Are they safe?

Usually, we use End caps, Plywood crate, A/L Frame to packing products, it's very safe and solid.We have used this method for more than 30 years, which can completely guarantee the safety of goods transported by long distance by sea,every loading worker has a wealth of packed, loading and fixation crates with container experience.

By the way, attached our PACKING & LOADING files for your reference!

2. What is the protocol if glass comes in chipped, scratched, bowed, seeded, or completely broken? How do you handle that?

First of all, we have professional QUALITY INSEPCTION TEAM. Before shipping they will do strictly inspection for each piece of glass to ensure every glass to meet QUALITY REQUEST.

Secondly we serve your market more than 30years and build our special professional after-service department.

If any broken happen, please be sure to take more photos / video including the container No. when open the container and unloading process. If it's our fault, we will face everything bravely and responsibly. So please kindly assured.

 

3. Do you offer free samples?

Yes, we do. Our samples are free, as glass samples is heavy, we need freight collect.

Please kindly tell me the type of samples and the following information,

Courier account :(DHL/Fedex/Ups..)

Recipiennts:

Phone Number:

Postal Code:

Adress:

If you don't have any Courier acoount, we will calculate the courier fees according to the sample you requested and then send you the PayPal payment link.

Once samples were well-prepared, I will mail at the first time and let you being informed

4. What’s your order MOQ?

Usually, we have no MOQ limits, unless the order is special.

Pls kindly send us your order information, thus we can go ahead and check price accordingly for your reference.

5.How long does it take to get the product?

Normally it takes 2 weeks for production and extra 45 days for shipment from China to Europe. On the other hand production days could be less or more depending on the kind of glass products.

In cases where the order is urgent, we can do our best to make sure we go in hand with the customer's ETA only making sure to support our customer's business.

Please do you have any project that you will need me to quote for you?

6.What are you different from others?

It’s my great honor to let you know more of us.

Our company is Bright Light (Shanghai) Tech Co.,Ltd. It originates from the most time-honoured family of glass in China, and so far has experienced over 30 years of glass manufacturing and processing, supported by a deep understanding and decades of research in glass technology. And actually our parent company has a history of about a century.

With the full experiences of glass manufacturing and the unique technologies of glass processing, we are successfully exported to more than 30 countries and regions for full applications of construction, decoration, furniture, solar modules and so on.In China's glass industry, we have unique and powerful resource advantages.

We have more than 30 years experience to serve USA, Canada, Australia and European Market. So we can offer very professional service and help your business being more better.

Attached our General information Brochure for your reference.

7.It is a big risk for us to purchase a full container without knowing what we're going to get,so do you have any customers in the Europe who we could reach out to as a reference?

I understand you concern, if necessary we can supply samples for your quality checking.

We have been served your European Market more than 20years and have many REGULAR CUSTOMERS in Europe. One of our big customer is from Ireland and we do business more than 10 years.

As me also like to give you some of their information to speed our business process. But it will be against the principle of our company rules, also we have the obligation to protect our CUSTOMERS INFORMATION. Thanks for your understanding.

For your reference attached BILL OF LADING FILE which prove we do business in your European market.

8.How can we make sure your quality?

I know quality is now your big concern.

Frankly, both our quality and price have all won widely recognized by our customers in your market. And now we are keeping very good business relationship.

If necessary we can supply samples for your quality checking.

We aim at long-term relationship and focus on quality and cooperation relationship mantenance. We won't make bad quality goods to kill future market and cooperation.

9.We are not going to change our current supplier at this time being.

Maybe it has risk to change supplier, more or less. but it's no need to change, you can add another supplier for reference. It's worth of openning a door for alternative options, how do you think?

10.Your price is quite near to what we're buying

To be frank, every company has its own costs. the manufacturing cost, administration costs, labor costs, etc.

Every factory has different advantage on different items. We are very competitive on MIRROR/LAMINATED GLASS/PATTERN GLASS/SHOWER DOORS. Pls kindly inform us your purchasing quantities or tell us your target price. We are willing to make the utmost efforts and concessions for our first cooperation.